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Got Questions?

We’ve got answers! Browse our FAQs for assistance.

General Questions

1. What services does your travel agency provide?

We offer comprehensive travel solutions, including flight and hotel bookings, guided tours, customized travel packages, visa assistance, and travel insurance.

2. How can I book a trip through your website?

Currently, we do not offer an online booking process. However, you can easily send us an inquiry with your preferred destination and travel requirements, and our team will promptly get in touch to assist you with tailored travel solutions.

3. Do you offer customizable travel packages?

Yes, we specialize in crafting personalized travel packages to meet your specific interests, preferences, and budget.

4. What are the payment options available for bookings?

We accept various payment methods, including credit/debit cards, net banking, UPI, and digital wallets.

5. Can I get a refund if I cancel my trip?

Yes, refunds are available as per our cancellation policy. The refund amount will depend on the timing and terms of your cancellation.

Booking and Reservations

1. How far in advance should I book my trip?

For domestic travel, we recommend booking at least 2-3 weeks in advance. For international trips, plan 1-2 months ahead to ensure the best deals.

2. Can I book flights, hotels, and tours separately?

Absolutely. You can book each service independently or as part of a package.

3. Is it possible to make group bookings?

Yes, we offer group booking options with discounts and customized itineraries for larger groups.

4. How do I know if my booking is confirmed?

Once your payment is processed, you will receive a confirmation email with all the booking details.

5. Can I make changes to my booking after it’s been confirmed?

Yes, modifications are possible, but they may be subject to availability and additional charges depending on the policy.

Travel Documentation

1. What documents do I need to carry for domestic travel?

For domestic travel, you’ll need a government-issued photo ID like a passport, driver’s license, or Aadhaar card.

2. Can you assist with visa processing for international trips?

Yes, we offer visa assistance services to guide you through the application process and documentation requirements.

Packages and Destinations

1. Do you offer packages for solo travelers?

Yes, we have special packages for solo travelers that emphasize safety, affordability, and unique experiences.

2. What are some popular destinations you recommend?

Our top destinations include the Swiss Alps, Kerala, Maldives, Japan, and more. Explore our website for detailed package options.

3. Are there special packages for honeymooners or families?

Yes, we have curated packages for honeymoon couples and families, focusing on comfort, privacy, and memorable experiences.

4. Do you have eco-friendly or sustainable travel options?

Absolutely. We promote sustainable tourism with eco-friendly travel packages and accommodations that minimize environmental impact.

Cost and Payments

1. Are there any hidden charges in the travel packages?

No, our packages are transparent, and all costs are clearly outlined. Any optional add-ons will be listed separately.

2. Do you offer discounts for early bookings?

Yes, early birds often enjoy discounts and exclusive offers. Subscribe to our newsletter to stay updated.

3. Is there a payment plan available for expensive trips?

Yes, we offer flexible payment options, including installment plans for premium packages.

Cancellation and Refunds

1. What is your cancellation policy?

Our cancellation policy varies by package. Please refer to the specific terms and conditions at the time of booking.

2. How long does it take to process a refund?

Refunds are typically processed within 7-10 business days, depending on your payment method.

3. What happens if my trip is canceled due to unforeseen circumstances?

In such cases, we provide options for rescheduling, credit vouchers, or refunds based on the situation and policy.

Travel Assistance

1. Do you offer 24/7 customer support during trips?

Yes, our dedicated support team is available around the clock to assist you during your travels.

2. Can I contact your team if I face issues abroad?

Absolutely. We have a global network and are just a call or email away to help resolve any issues.

3. Do you provide local guides at the destination?

Yes, many of our packages include experienced local guides to enhance your travel experience.

Safety and Health

1. What precautions are taken for traveler safety?

We partner with trusted providers and follow all safety protocols to ensure a secure and enjoyable trip.

2. Are your tours suitable for children or elderly travelers?

Yes, we offer family-friendly and senior-friendly packages with tailored itineraries to suit their needs.

3. Can you provide information about health requirements for international travel?

Certainly. We’ll inform you about vaccinations, travel advisories, and other health-related requirements for your destination.

Miscellaneous

1. Do you have loyalty programs or memberships for frequent travelers?

Yes, our loyalty program offers exclusive benefits, discounts, and rewards for our frequent travelers.

2. Can you organize corporate travel or events?

Yes, we specialize in corporate travel planning, including team outings, conferences, and incentive trips.

3. What should I do if I lose my travel documents during the trip?

Contact our support team immediately. We’ll guide you on the next steps and assist in coordinating with local authorities.